107 tools and SaaS
107 tools and SaaS, each with an update date and the source of its details.
Recorded by us
SaaS · BusinessCustomer support
Changelog page, in-app update widgets, feature request voting and NPS surveys in one platform.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Open source ticketing system with email integration, workflows, SLAs and reporting.
Free · updated
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
AI agent platform for customer support that resolves tickets and takes real actions.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Open-source live chat, support and marketing messaging platform, an alternative to Intercom
Free · updated
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Business messaging platform offering SMS via API and chat commerce on WhatsApp.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Help desk software with one inbox for every channel, request management and AI, in cloud or self-hosted.
Free · updated
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Django app for managing internal helpdesk tickets, built for small businesses.
Free · updated
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Contact center platform that combines AI and human agents across every channel.
Not declared: works with · language · what it does not cover
Recorded by us
Plugin · BusinessCustomer support
WordPress plugin for managing customer support tickets
Not declared: works with · language · what it does not cover
Recorded by us
App · BusinessCustomer support
Customer support helpdesk that gathers requests from email, phone, chat and social channels.
Free · updated
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
AI-powered customer support platform for online stores, with one inbox for every channel.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Open-source unified communications and IP telephony software for businesses.
Free · updated
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Email-first helpdesk and ticketing system for IT and support teams, self-hosted or cloud.
Free · updated
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Customer engagement platform combining CPaaS messaging, WhatsApp Business, UCaaS and contact centre.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Generative AI chatbots and multilingual guest tools, mainly for hotels and tourism operators.
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Open source customer support desk with live chat, email, WhatsApp and a knowledge base.
Free · updated
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Knowledge base software for help centers, user guides and customer FAQs
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Open source help desk for support requests, with routing rules, custom forms and queues.
Free · updated
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Open source service management platform for IT, customer service and internal enterprise services.
Free · updated
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Browser extension that records agent actions and applies rules across customer care tools.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
AI customer support platform for B2B teams, built no-code or all-code.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
AI customer support for software companies across email, chat and Slack, grounded in code and Linear.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Live chat and AI support agent for websites, trained on your own content and handing off chats with context.
Free plan · updated
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
B2B customer support platform where people and AI agents work together on every issue.
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Shared team inbox for WhatsApp, Instagram, TikTok and Facebook, with AI agents for customer chats.
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
AI helpdesk for ecommerce teams, with one inbox for email, chat, SMS and social channels.
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Business phone system with AI receptionist and AI agents for calls, messages and customers.
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Issue tracker reachable from the terminal, a browser, REST and XML-RPC calls, or plain email.
Free · updated
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Self-hosted help desk with a shared team inbox, self-service area and multi-brand support.
Free · updated
Not declared: works with · language · what it does not cover
Recorded by us
App · BusinessCustomer support
App for iPhone and iPad that lets a trusted remote partner connect and provide IT support.
Free · updated
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Open source helpdesk for e-commerce, marketplaces and multichannel customer support.
Free plan · updated
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Communications APIs for voice, messaging, video and email, plus contact center and unified communications.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Serverless voice calls, SIP trunking, WhatsApp and AI for customer communications.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Business messaging APIs for sending templates, alerts and chat flows to customers on WhatsApp.
Not declared: works with · language · what it does not cover
Recorded by us
Plugin · BusinessCustomer support
Zammad ticket notifications, search and a dashboard widget inside Nextcloud.
Free · updated
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
AI platform for collecting and analyzing customer feedback and acting on it.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
AI chatbot, knowledge base and shared inbox for SaaS support.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Platform for knowledge portals and technical documentation with team collaboration and versioning.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Customer experience software with NPS and CSAT surveys and AI text analysis.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Customer support chatbot trained on your website and documents, with ticket handoff to human agents.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Platform for AI agents that handle customer chats on WhatsApp, Instagram and Messenger, with team takeover.
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
AI chatbot for websites that answers visitor questions from your own files.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Business SMS and RCS messaging platform with a web messenger, API, two-way messaging and a dedicated shortcode.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
AI conversation intelligence software for contact centers: quality management, compliance and customer experience.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Customer messaging with multi-channel live chat, chatbots and a knowledge base.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
An AI platform that analyzes customer feedback from surveys, comments, support tickets and calls.
Not declared: works with · language · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
Open source customer support platform with AI assistant, live chat, email and WhatsApp.
Free plan · updated
Not declared: works with · what it does not cover
Recorded by us
SaaS · BusinessCustomer support
AI chat assistants that answer customers 24/7 on the website, WhatsApp, Instagram and Messenger.
Not declared: works with · language · what it does not cover
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